1. Franchise Approval & Territory

Franchise operation begins only after written approval and execution of the final franchise agreement. Location, territory and outlet format are subject to company approval.

2. Fees, Booking & Cancellation

All booking, franchise, setup and other charges will be governed by the commercial terms communicated and the final signed agreement. Refunds/cancellations will follow those agreed terms.

3. Outlet Setup & Branding

Outlet design, signage, branding, equipment and customer-facing materials must follow Royal PBR standards. Any material change requires prior approval.

4. Menu, Recipes & Secret Spice Mix

Approved menu, recipes, preparation methods and Royal PBR approved spice mix must be followed. Unauthorised market spice mixes or substitutions that affect brand quality are prohibited.

5. Sales & Commission

Unless otherwise agreed in writing, the commercial model provides for 5% commission on offline sales and 15% commission on online sales, calculated and reported as specified in the final agreement.

6. Delivery Operations

The franchisee will hire, pay, supervise and manage delivery personnel and remain responsible for applicable employment, safety and operational obligations.

7. Billing & Sales Reporting

All sales must be recorded through the approved billing process. Manual/unauthorised billing, sales concealment, manipulation or commission evasion is a serious breach.

8. Inspection & Audit

Royal PBR may appoint an authorised representative to inspect the outlet, verify records, check food quality, hygiene, branding and customer experience, including reasonable mystery-customer checks.

9. Serious Breaches

Serious/proven violations such as unauthorised billing, use of unapproved spice mix, sale of unauthorised products, illegal activities involving customers or the outlet, sales concealment, serious food-safety violations or material brand misuse may result in suspension or termination. Contractual damages/penalties, up to ₹10,00,000 where expressly provided in the final signed agreement, may apply subject to applicable law.

10. Staff, Training & Operations

Franchisee must maintain adequate trained staff and follow Royal PBR training, hygiene, service and operational standards.

11. Marketing & Intellectual Property

Royal PBR name, logo, creatives, recipes, confidential processes and other intellectual property may be used only as authorised.

12. Relocation, Transfer & Additional Outlets

Relocation, ownership transfer, partnership changes or opening an additional outlet require prior written approval.

13. Hygiene, Food Safety & Legal Compliance

Franchisee must comply with applicable food safety, municipal, tax, labour, fire, signage and other legal requirements.

14. Termination & De-branding

On termination/expiry, franchisee must stop representing itself as Royal PBR and remove or return brand materials as directed.

15. Privacy & Applicant Data

Information submitted through franchise forms may be used for enquiry processing, verification, onboarding and business communication. Documents should be uploaded only for legitimate application purposes.

16. Final Agreement

This page is a general operating framework. The final signed franchise agreement and applicable law will govern the legal relationship. Applicants are encouraged to obtain independent legal advice before signing.